SEEPLUS
Our Seeplus omnichannel unique solution helps you scale your business and promote customer satisfaction by providing a flexible and fully personalized fulfillment strategy.
Through our modules we enable retailers to become customer centric driven businesses. Providing customers with a personalized, unique and fast delivery experience.
Empowered by our four modules:
Planning
- Scale your in-store efficiency through data-driven KPIs by effectively planning tasks, seamless internal comms, and organizing employee schedules.
- Define online employee task & management
- Schedule staff daily tasks and objectives
- Identify sales targets and keep track of performance
Order and execution
- Easily execute multiple customer orders by providing instant messaging communication throughout the entire click & collect process.
- Order reception, preparation, and packaging
- Direct Customer Communication and double-ended notifications
- Intuitive Pick Up & Return process
Personalization
- The ability to utilize personalized customer insight to generate upsell and cross-sell opportunities.
- Up Sell & Cross Sell through personalized information gathered through historical data.
- Data driven customer experience
Feedback & KPIs
- Use customer feedback to take immediate action, improve the overall shopping experience, and ultimately use gamification and incentives to enhance staff performance.
- Direct action following customer feedback (NPS) to enhance future shopping experience.
- Keep track of Online Order KPI’s and overall process performance.
- Target Achievement & Incentives for employees following target achievements
Want to see how Inovretail can help you?
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Contact
Inovretail
Rua Doutor Júlio de Matos 828/882 Gab. 7, 4200-355, Porto, Portugal
